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Security & Privacy

How Eona handles your data

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To sell precious metals in line with UAE law, Eona collects the information needed to open and verify your account — such as your identity documents and proof of address — and the transaction records required by law.

How this data is collected, stored, and protected is described in full in our Privacy Policy, and the use of cookies on the website is covered by the Cookie Notice.

For privacy-related questions or requests concerning your personal data, contact our Data Protection Officer at privacy@eona.ae, or compliance@eona.ae for regulatory matters.

Unresolved concern, or a question about AML or KYC? You can escalate to the compliance team of Bullion Link Trading FZCO on the compliance page.

Still need help?

Our support team replies within one business day — UAE business days, 9:00–18:00 GST.